Refunds

Our products are made to order and therefore not refundable. 

You can always contact us for any questions at orders@kandykrazed.com

Out of Stock Items

There may be an occasion where an item is out of stock. If this occurs you will be notified within 72 hours of your purchase and refunded the full amount. 

Refund Timing

Once a refund is put through by our system, you will receive an email confirmation. You will see the money returned within 3-8 business days.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your items are melted due to heat or weather we are not responsible for this.