Balloon Care


Please follow the instructions and recommendations in this Balloon Care information, prior to purchase. At Kandy Krazed we use only the highest quality balloons, however due to the fragile nature of our balloon products, we will not be held responsible for a balloons condition after it has left our facility. We are not responsible for any damage, leakage or bursting caused by the improper care. 

Balloons & The Outdoors

Balloons are not weatherproof. Heat exposure, rain, wind other weather conditions can cause balloons to pop, deflate and blow away. If your event is going to be outdoors, please talk to our staff about what items would be best in this situation.


Transporting Your Balloons

Generally, balloons are okay in the car, however we highly recommend getting your balloons home as soon as possible. Balloons can easily pop when exposed to hot metal objects such as awnings, the outside of the car or seatbelt parts. Do not put balloons into a hot car or leave balloons in a hot parked car. We recommend turning on air conditioning to allow for the temperature of the car to come down before placing balloons into the car. Do not leave car unattended while it is turned on. 

NOTE: Helium will expand in heat. Warm or hot temperatures can effect the balloons float time.

Balloon Bags

We offer hi-float Balloon bags at an additional cost. Bags are not for storage purposes they are solely for the purpose of protecting your balloons during transport, please remove the balloons as soon as possible from the bag. Extended periods of time in bags can reduce the balloon float time.

Latex Balloons

All of our latex balloons are 100% bio-degradable, it is normal that colours oxidize and become cloudy (velvet/ not glossy) over time as they degrade. Heat, sun, and high humidity can accelerate this process.

Latex balloons are not reusable. Please do not release balloons to the open air, this becomes hazardous for wildlife and the environment. Please recycle your balloons properly. 


Floating Time (Helium)

11 Inch Latex Balloons: the standard party balloon will stay floating for 8 – 12 hours depending on heat and humidity. Treated with “Hi Float*” these balloons will last 2-3 days up to a maximum of 1-4 weeks.  Exposure to warm temperatures can reduce the float time.

24"-36" Giant Latex Balloons will float for 24-48 hours. When treated properly with hi-float they can last 6-20 weeks. 

Hi-Float is safe, nontoxic, water soluble and biodegradable used to extend the float time of latex balloons. 

Mylar Standard Balloons: 18″ foil balloons filled with helium will remain full for around 3 to 5 days. They may float for longer but will start to appear more deflated as they lose helium.

Temperature Sensitivity (Sun, heat, wind, etc..)

Helium is a natural gas and therefore is sensitive to temperature changes. Cold air causes the helium to shrink, which makes the balloon appear deflated, although it will still float. Heat can cause the helium to expand and the balloon to burst. For helium balloons to last longer, put it in cooling places (20°C is recommended) and avoid hot places/surfaces (e.g. car boot, under the hot sun or metal surfaces). Balloons may pop/deflate when the air inside expands much more than it could hold, especially for foil balloons as the material is non-stretchable.

Foil and Latex Balloons do NOT do well in the Sun or Heat. Storing your Latex balloons in a cool place will make them last much longer. For foil balloons, try to maintain a consistent temperature so they will not be shocked and damaged by the fluctuations.

Avoid direct sunlight as the balloons may pop within an hour. The same result may occur indoors if balloons are exposed to direct sunlight through windows. 

Indoors or outdoors, the constant flow of air around a balloon will increase the speed at which helium molecules escape through the wall of the balloon, resulting in reduced float time.

Balloons for ceilings: Lights, paint textures, irregular surfaces and even static can all pop balloons. If you are planning on placing balloons on a ceiling, ensure that you test it first.

Kids and Pets Precautions

If you live with pets, store balloons in a room away from them. Balloons are often considered toys to pets, they are harmful and can hurt your pets if they are left unattended with them. 

Balloons can become a choking hazard for children and pets, please keep them away from the balloons unless they are supervised.

Children can be rough with balloons, not understanding the fragility of them, please do not leave balloons with young children unattended.

Do not breathe helium from a balloon. Helium is not toxic nor flammable, however inhaling of helium can result in loss of consciousness due to insufficient oxygen.

Disposing of Balloons

When you are finished with your balloons, please follow these instructions for disposing of them properly. Simply cut the knot off the balloon and release the helium, place the deflated balloon into your normal recycling.

Balloons are part of so many magical memorable events and we hope that you enjoy your balloons. With proper care, you will be able to enjoy their beauty for longer. Please be safe.

Don't forget to tag us on all photos @kandykrazed or @krazedevents

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